We value the time of our customers and they are our number one priority which is why we strive to deliver a service that is above and beyond.
Home and business IT support services are crucial because they ensure the smooth operation of technology by resolving technical issues, optimizing system performance, and providing proactive solutions to prevent downtime, enabling individuals and organizations to stay productive and secure.
Managed IT Support Services
Being a partner enables us to manage your IT infrastructure to support your home or business.
Ranging from general advice and troubleshooting, to complex problem solving and diagnosis, our team can provide down to earth service level agreementsd (SLA’s) and take responsibility for your technology and device support.
HOME IT SUPPORT SERVICES
- Computer Repairs & Servicing
- Laptop Repairs & Servicing
- Gaming Machine Repairs & Servicing
- Smart Phone Repairs & Servicing
- Security Software & Advice
- Hard Drive & RAM Replacement & Upgrades
- New Software & Resolve Software Issues
- Remote Support
BUSINESS IT SUPPORT SERVICES
- Business Hardware Repairs & Servicing
- Business Consultation
- Security Consultation
- Infrastructure Setup & Maintenance
- Hosting & Email Services
- Network Solutions
- Business Remote Support
- Support Contracts
Enhance your business with premium support
Here are some of our most popular services
Device Support
Device support provides assistance with setting up, troubleshooting, and maintaining technology in your home or business, including computers, Wi-Fi networks, smart devices, and software, ensuring everything runs smoothly and securely.
Security
Security services provide indivuduals with technical assistance, troubleshooting, and maintenance for their IT security systems, ensuring optimal performance, cybersecurity, and minimal downtime for daily operations.
Remote Support
We offer a range of solutions by way of remote support, where our team can connect to your device rmeotley to help troubleshoot and fix any any issues you may have with hardware, software or any other aspect of your home or business technology.
IT Support FAQ's
What is IT Support
IT support, or Information Technology support, refers to the assistance provided to individuals or organisations in resolving issues related to their technology systems. This can include troubleshooting hardware problems (like computers, printers, or networks), software glitches, or even helping users with technical queries.
IT support is crucial for keeping businesses running smoothly, ensuring that systems are secure, and minimising downtime when issues arise. It can be provided in various forms, such as over the phone, via email, through remote access, or in person. Would you like me to go into more detail about specific aspects of IT support?
Can you help with Internet / WiFi Issues?
Absolutely! Our team specialise in setting up, troubleshotting and fixing issues with your wifi devices or networks.
How long does it take to resolve an issue?
Repair times vary depending on the issue, but we aim to diagnose most problems within 24-48 hours. We’ll always keep you updated on the progress and expected completion time for your repair.
Do you offer ongoing maintenance plans?
Yes! At Windsor Mobile Tech we have solutions to suit everybody! From individual one time servicing to fully managed IT support packages. Get in touch today and book a consultation.
