Home IT Services
Windsor Mobile Tech has long been a favourite due to our attention to quality and value.
Below are our most popular home IT support service requests. If you do not see what you require below please contact us.
Home-focused IT support services are tailored solutions designed to address the technological needs of individuals and families in their residential environments. These services encompass a wide range of offerings, including troubleshooting hardware and software issues, setting up and optimizing home networks, ensuring cybersecurity, and providing personalized training for using devices and applications effectively. Whether it’s helping with slow Wi-Fi, configuring smart home devices, or recovering lost data, home IT support prioritises convenience and ease of use, ensuring technology seamlessly integrates into everyday life. These services often include remote assistance, on-site visits, or both, making professional tech support accessible and stress-free for non-business users.
Home IT Support Services
Let us help you with your home focused tech support, repairs or general advice.
Laptops
We fix all makes and models of laptops
- This includes:
Screen replacements. - Ram upgrades or replacements.
- Hard drive upgrades or replacements.
- Laptop servicing.
- Overheating and thermal investigation.
- Board level repairs.
- Battery replacements.
- Data recovery.
- Software installation.
- Laptop parts replacement (keyboards and trackpads etc.
Desktops
We fix all makes and models of desktops
This includes:
- CPU upgrades and replacements.
- Ram upgrades and replacements.
- Hard drive upgrades and replacements
- Desktop servicing.
- Overheating and thermal investigation.
- Board level repairs.
- Component replacements (graphics cards, motherboards etc)
- Data recovery.
- Software installation.
- Custom PC builds.
Smartphones & Tablets
We fix all makes and models of smartphone or tablet
This includes:
- Screen replacements.
- Battery replacements.
- Plasticand housing replacements.
- Water damage repair.
- Data recovery.
- Board level investigations.
Gaming Machines
We fix all makes and build custom gaming machines
This includes:
- CPU upgrades and replacements.
- Ram upgrades and replacements.
- Hard drive upgrades and replacements
- Desktop servicing.
- Overheating and thermal investigation.
- Board level repairs.
- Component replacements (graphics cards, motherboards etc)
- Data recovery.
- Software installation.
- Custom gaming machine builds.
Software
We can provide new software and resolve issues such as:
- Installing new operating systems.
- Repair existing operating systems.
- Fault Finding.
- Software recommendartions.
- Security software (including anti-virus and anti-malware.)
- System setup and configuration.
Remote Support
We offer a remote support service, where we can access your computer from our office to fix any problems you may have.
Examples of this would be:
- Reviewing a potential data breach (Hacking) and securing your systems.
- Installing software
- Setting up devices such as printer or webcam.
- Resolving problems with your operating system.
- Network or internet issues.
- Help with fixing, patches and updates.
Home IT FAQ's
What types of devices do you provide support and repairs for?
We offer support and repairs for a wide range of devices, including laptops, desktops, smartphones, tablets, and gaming machines. Whether it’s hardware or software-related, we’re here to help.
Can you help with building or upgrading a gaming PC?
Absolutely! We specialise in gaming machine support, repairs, and custom builds. Whether you need advice on components, assembly, or troubleshooting, we can ensure your gaming setup performs at its best.
Do you offer remote support for software issues?
Yes, we provide remote support for software installations, troubleshooting, and other software-related issues. This allows us to assist you quickly and efficiently without the need for a home visit.
What software services do you offer?
Our software services include installations, updates, and troubleshooting. We can assist with operating systems, productivity tools, antivirus software, and much more to ensure your devices run smoothly.
How long does it take to repair a laptop or desktop?
Repair times vary depending on the issue, but we aim to diagnose most problems within 24-48 hours. We’ll always keep you updated on the progress and expected completion time for your repair.
What are your prices?
| Service | Additional Information | Price |
|---|---|---|
| Desktop, Laptop and Gaming Machine Repairs | Preliminary investigation is free | 1 hrs Labour - £65 |
| Phones & Tablets | Preliminary investigation is free | 1 hrs Labour - £65 |
| Remote Support | Investigation is included in the first 30 mins charge. |
30 mins remote support - £40 1hr remote support - £60 charged hourly beyond 1 hr |
| Software | Please contact us to discuss options | Dependent on requirement |
